Hybrid Event Communication

Communication illustration

Serve Attendees With Multiple Lines of Communication

Gathering attendee information early and providing them resources will ease anxiety about technology, help attendees prepare, and facilitate networking. Providing ample communication throughout your event will improve the experience. Use signage and QR codes in the venue, instructions throughout the online platform, and app notifications for all audiences. Post-event communication can help you evaluate your event and the attendee experience for future interactions with your organization.

Communication Prior to the Event

Share Information Early and Often

Encourage attendees to provide their information as early as possible so you can help facilitate a networking plan for each attendee. This helps limit unnecessary mingling or crowding when the event kicks off.

Include local event guidelines and resources in your pre-event communication and in your event app. This will help limit questions on-site and give attendees an opportunity to review prior to attending.

Consider scheduling a pre-arrival webinar or call to review the Attendee Journey and pre-arrival checklist.

Advice from the Experts

Communication Tips

Communication During The Event

You can never have enough signage to direct attendees onsite and conference app push notifications should be used liberally.

Incorporate QR codes throughout your event to help support an environmentally responsible event as well support alignment with health and safety recommendations! The more hands-free, the better.

We also suggest creating a Communication Contingency plan for both your internal team members and attendees, in-person and virtual. Should your event experience any internet or system glitches, the communication contingency plan will keep everyone aligned with next steps.